fT
faith T
1 reviews | Active since Mar 2023
08 Mar 2023, 06:17
ABSA is pathetic
Why Are international payments taking forever, international payment made to Standard bank and the account owner receives a notification on a Sunday and yet another payment made on the same date to ABSA does not receive anything just silence from ABSA today is day three
Helpful (0)
Replies (11)0
Replies (11)
Absa's replyOfficial
08 Mar 2023, 07:48Dear Faith Tshuma
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer Care
Nthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer Care
Nthabiseng Sibande
Absa's reply08 Mar 2023, 07:48
Official
Dear Faith Tshuma
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer Care
Nthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer Care
Nthabiseng Sibande
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faith T's updateReviewer Update
08 Mar 2023, 08:12You can contact me on ***. This is a matter of urgency
fT
faith T's update08 Mar 2023, 08:12
Reviewer Update
You can contact me on ***. This is a matter of urgency
fT
faith T's updateReviewer Update
08 Mar 2023, 09:31I am still waiting for your call or contact details as we are trying to find our money. We dont know if it has been ****** or what is happening
fT
faith T's update08 Mar 2023, 09:31
Reviewer Update
I am still waiting for your call or contact details as we are trying to find our money. We dont know if it has been ****** or what is happening
Absa's replyOfficial
08 Mar 2023, 09:59Dear Faith
We request more information on this matter and we will email you, please respond to it.
Kind regards,Group Customer Care
Nthabiseng Sibande
We request more information on this matter and we will email you, please respond to it.
Kind regards,Group Customer Care
Nthabiseng Sibande
Absa's reply08 Mar 2023, 09:59
Official
Dear Faith
We request more information on this matter and we will email you, please respond to it.
Kind regards,Group Customer Care
Nthabiseng Sibande
We request more information on this matter and we will email you, please respond to it.
Kind regards,Group Customer Care
Nthabiseng Sibande
fT
faith T's updateReviewer Update
08 Mar 2023, 11:53How do you explain one of your consultants telling us that the confirmation for the payment was sent to a yahoo email when my partner has never used any yahoo email before.? All his notifications go to his gmail account even his statements. If your consultant TRIS – Thabiso Moeketsane can do his home work he will see that his email address is a gmail account.
CLEARLY SOMETHING IS WRONG THAT AMOUNT OF MONEY DOES NOT JUST VANISH. WHERE IS IT. WHERE DID ABSA SUDDENLY GET A YAHOO EMAIL FROM?
CLEARLY SOMETHING IS WRONG THAT AMOUNT OF MONEY DOES NOT JUST VANISH. WHERE IS IT. WHERE DID ABSA SUDDENLY GET A YAHOO EMAIL FROM?
fT
faith T's update08 Mar 2023, 11:53
Reviewer Update
How do you explain one of your consultants telling us that the confirmation for the payment was sent to a yahoo email when my partner has never used any yahoo email before.? All his notifications go to his gmail account even his statements. If your consultant TRIS – Thabiso Moeketsane can do his home work he will see that his email address is a gmail account.
CLEARLY SOMETHING IS WRONG THAT AMOUNT OF MONEY DOES NOT JUST VANISH. WHERE IS IT. WHERE DID ABSA SUDDENLY GET A YAHOO EMAIL FROM?
CLEARLY SOMETHING IS WRONG THAT AMOUNT OF MONEY DOES NOT JUST VANISH. WHERE IS IT. WHERE DID ABSA SUDDENLY GET A YAHOO EMAIL FROM?
Absa's replyOfficial
08 Mar 2023, 13:56Dear Faith
We are not going to liaise with you but your partner since you do not have the signing powers.
All the correspondence will go to your partner.
Kind regards,Group Customer Care
Nthabiseng Sibande
We are not going to liaise with you but your partner since you do not have the signing powers.
All the correspondence will go to your partner.
Kind regards,Group Customer Care
Nthabiseng Sibande
Absa's reply08 Mar 2023, 13:56
Official
Dear Faith
We are not going to liaise with you but your partner since you do not have the signing powers.
All the correspondence will go to your partner.
Kind regards,Group Customer Care
Nthabiseng Sibande
We are not going to liaise with you but your partner since you do not have the signing powers.
All the correspondence will go to your partner.
Kind regards,Group Customer Care
Nthabiseng Sibande
fT
faith T's updateReviewer Update
08 Mar 2023, 14:15You received emails from my partner but you sill refusing to respond to him . He even ccd me on the email. Its clear the yahoo email was created to try to fleece or ***** money from his account
fT
faith T's update08 Mar 2023, 14:15
Reviewer Update
You received emails from my partner but you sill refusing to respond to him . He even ccd me on the email. Its clear the yahoo email was created to try to fleece or ***** money from his account
fT
faith T's updateReviewer Update
08 Mar 2023, 15:06I will stop the issue here. Going to see our lawyer first thing tomorrow morning . We take it from there. Take care
fT
faith T's update08 Mar 2023, 15:06
Reviewer Update
I will stop the issue here. Going to see our lawyer first thing tomorrow morning . We take it from there. Take care
Absa's replyOfficial
09 Mar 2023, 09:00Thank you
Absa's reply09 Mar 2023, 09:00
Official
Thank you
fT
Not sure what you thanking me for but you are welcome! Seeing as you did not bother to assist with this query
faith T's updateReviewer Update
09 Mar 2023, 09:23Not sure what you thanking me for but you are welcome! Seeing as you did not bother to assist with this query
fT
faith T's update09 Mar 2023, 09:23
Reviewer Update
Not sure what you thanking me for but you are welcome! Seeing as you did not bother to assist with this query
Absa's replyOfficial
09 Mar 2023, 17:10.
Absa's reply09 Mar 2023, 17:10
Official
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