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sithabile M

1 reviews | Active since Oct 2016

04 Apr 2019, 09:14

Absa is Pathetic

Now i am getting really fed up with Absa. they promised to respond back to me 2 days ago but no one bothered. now i have a charges of R438.24 on my account. and they haven't solved my query even now.

if ABSA does not respond to me today , i am going on social media and on radio. sick and tired of your bull**** and ridiculous charges that i dont even know where they come from.

I swear if i dont get response. im going public and i am taking legal actions. I have rights and i still have your agreements and your empty promises sent by email. because they are not even scared of hello peters reviews anymore.

Absa is a ****ed up bank and a total *******. I am done with you. pay back my money and i close my accounts. I am done with being ********** by you.

0
Replies (2)
Absa
Absa's reply04 Apr 2019, 10:39
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

sM
sithabile M's update04 Apr 2019, 10:50
Reviewer Update
Do you guys copy and paste the same response because that is what i was told 2 days ago by the same person and n one bothered to come back to me. i just want my money and im done with you guys. Those charges billed on my account reversed and my money returned to my account. I am not staying another week with you guys anymore. you dont care about your customers at all. You get what you want at an expense of your clients. I am tired of thinking that ABSA will someday prioritize my needs , because that day will never come. I swear if this is not sorted out , i am writing a letter to the Banking Ombudsman. Not dealing with your excuses again.