DK
Daniel K
1 reviews | Active since Nov 2019
02 Jan 2020, 21:02
Absa is not that great
I have a car loan with absa did all my paper work and told you the company closed down and still want me to pay half of my installment. Please tell me if the company close down and i am retrenched..the UIF dont have any record of my payments... How am i able to pay half of my car payment. I have payed off the car more than 6years what do you expect.. and i have s****s and had tj sell what ever i have to survive... I am white and dont have the money and every work i apply they come back and say its a BEE position....so i dont know what to di and still absa expect me to pay half my payment...where u dint have any income or anything...
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Replies (1)Absa's replyOfficial
03 Jan 2020, 11:02Dear Daniel
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply03 Jan 2020, 11:02
Official
Dear Daniel
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
