LV
Lungile V
1 reviews | Active since May 2020
15 Aug 2024, 22:01
Absa is not reliable!!!!
My medical aid paid funds into my old absa cheque account that was closed in 2019,i contacted Absa and was told that funds are reflecting and requested a refund into my current bank account which is Standard bank.
Now absa says i must open a savings account with them in order to get my refund!!!! I had stated in my emails that i want nothing to do with absa and just want my money back.. They are busy sending me pillar to post..
I want my money absa!!!!!!!
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Replies (1)Absa's replyOfficial
16 Aug 2024, 10:27Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply16 Aug 2024, 10:27
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
