AK
Anele K
1 reviews | Active since Aug 2019
25 Oct 2019, 13:36
Absa is not helpful
I recently did salary switching to this bank and all documents submitted, even went to the branch to confirm but they did not help me to access my MO ey from my account which is there. So disappointed about the whole service of absa I guess I should have stuck to the previous bank.
Helpful (0)
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Replies (1)
Absa's replyOfficial
28 Oct 2019, 15:12Dear Anele Klasmani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Regards,
Rezona Louw
Group Customer Care
Rezona Louw
Group Customer Care
Best regards,
Absa's reply28 Oct 2019, 15:12
Official
Dear Anele Klasmani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Regards,
Rezona Louw
Group Customer Care
Rezona Louw
Group Customer Care
Best regards,