DB
David B
1 reviews | Active since May 2013
22 Apr 2020, 20:00
Absa is not getting back to me to fix there mistakes
Absa is still not coming back to me about my insurance claim from January.... i keep calling and leaving messages ,sent them emails for them to contact me but they never get back to you. Absa's contractors didn't do there jobs properly ... so it cost me R42 000 to fix the first problem and R18 000 for the second problem... Who is going to refund my money ... And absa is not interested in their clients ive been waiting for them since February to contact me.
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Absa's replyOfficial
23 Apr 2020, 09:07Dear David Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
Absa's reply23 Apr 2020, 09:07
Official
Dear David Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care