1 reviews | Active since Jun 2016

17 Nov 2020, 09:08

ABSA is not a good bank

The bank consultant linker my account so the Vehicle account was appearing on "Transfer" and on Pay beneficiary. So I paid my AVAF via transfer which was incorrect. I called ABSA, they told me that the money will bounce back within 7-10 working days that was 29 October 2020, today is 17 Nov 2020 and no sign of the money in my account. Disappointment is an understatement of how I am feeling right now, I am ****ed off because I have been following up for the last week and no one is helping me. Don't trust ABSA

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Replies (2)
Absa
Absa's reply17 Nov 2020, 11:27
Official
Dear Mbali,

Thank you for your posting. Please be advised that Pravesh Bejay is attending to your matter under case reference C-***1. Pravesh will be in contact with you soon to provide the latest uodate on the matter. Thank you.
 Kind regards,
Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

's update17 Nov 2020, 11:33
Reviewer Update
Pravesh was supposed to give me Feedback last Friday already, still no feedback, this is upsetting to say the least