HZ
Hein Z
1 reviews | Active since Mar 2009
22 Jun 2020, 13:51
Absa is not a bank, it is a circus.
I have to come across a more stupid and ridiculous "bank" such as ABSA. Forever they send messages regarding logging on, how much was paid or transferred, yet they can't send a message to let you know your account needs a deposit to keep the account open and available for internet banking. They simply block the account. Then, when you call them, they claim it is your responsibility to inform them that you don't have money in the account!!! HOW STUPID IS THAT? Absa SUCKS!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
22 Jun 2020, 14:03Dear Hein
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply22 Jun 2020, 14:03
Official
Dear Hein
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
