KN
Keena N
1 reviews | Active since Oct 2021
12 Oct 2021, 12:50
ABSA IS LACKING
If I could give less than one star, that would be appropriate. I have been waiting longer than a month for my credit card to be delivered, app**** 07/09- application finalized last week but still no further contact. Send numerous emails for updates, all you get is automated responses with no human feedback. Well Done Absa Bank- loyal client for years, business should be taken elsewhere instead.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
12 Oct 2021, 14:12Dear Keena, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply12 Oct 2021, 14:12
Official
Dear Keena, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
12 Oct 2021, 20:19Dear Keena,
Trust you are doing well. Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Trust you are doing well. Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Best regards,
Absa's reply12 Oct 2021, 20:19
Official
Dear Keena,
Trust you are doing well. Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Trust you are doing well. Please be advised that we sent an email to the email address *** requesting additional information. Please reply for us to assist further. Thank you.
Best regards,
Absa's replyOfficial
13 Oct 2021, 15:24Dear Keena,
Trust you are doing well. Please be advised that we will be closing the complaint by end of day 13/10/2021 because we have not received the requested information. Thank you.
Trust you are doing well. Please be advised that we will be closing the complaint by end of day 13/10/2021 because we have not received the requested information. Thank you.
Best regards,
Absa's reply13 Oct 2021, 15:24
Official
Dear Keena,
Trust you are doing well. Please be advised that we will be closing the complaint by end of day 13/10/2021 because we have not received the requested information. Thank you.
Trust you are doing well. Please be advised that we will be closing the complaint by end of day 13/10/2021 because we have not received the requested information. Thank you.
Best regards,