Absa is ***

Absa has done it again. Their slogan should be,"we aim to disappoint".

My cheque account was downgraded and my overdraft reduced as I don't use the facility all the time, but they still charge me on for the premium package even though they enforced the downgrade. Additionally I'm being charged for some airport lounge card that I don't have and have not authorized.

Their call centre cannot help like usual.

It seems as if the poor service from the public sector has crept into the private sector.