IL
Ian L
1 reviews | Active since Jan 2020
25 Aug 2023, 10:56
ABSA is *****ing my money.....
I find it pure thievery that ABSA feels entitled to charge a R10 "declined fee" if a transaction could not be processed due to insufficient funds in an account. It has happened to me twice when a Vendor mistakenly chose the Savings option and not the Cheque option as requested by me. What possible costs are being incurred by the bank when a transaction is declined. They are merely *****ing my money. Show me were it states in the "Terms and Conditions" when I opened my account with ABSA , that they are entitled to do this......... They are ********s !!!!!
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Replies (1)Absa's replyOfficial
25 Aug 2023, 11:46Dear Ian Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply25 Aug 2023, 11:46
Official
Dear Ian Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
