TM
Thato M
1 reviews | Active since Jun 2019
02 Feb 2025, 10:22
ABSA is *****ing money from my account!!
Your service is absolutely atrocious!! Firstly you allowed for double the amount to come off my account and now you won't reverse the funds. I have been on the phone with you guys all week and I have gone to the branch. twice. I keep getting directed to send an email but I never get a response from the email!! RETURN MY MONEY NOW!! I do not want to have to speak to another consultant over the phone! I want this resolved NOW!!
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Absa's replyOfficial
03 Feb 2025, 10:37Dear Thato Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Absa's reply03 Feb 2025, 10:37
Official
Dear Thato Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management