ABSA is ***********

I have a Virgin Money credit card. I haven’t used it in 3 years. It expired so they sent me a message saying that my new card was at my branch. I forgot to collect it, so they sent me another message saying that if I didn’t collect in a few days, they would destroy it, I thought that this was fine as I don’t use it because I didn’t think it was safe for the fact that they don’t send notifications when purchasing stuff. This happened in March. They then started harassing me for payment of a balance of R50. I called and demanded to know what this amount was and they could not tell me – they said I had purchased something which was not the case. I went to ABSA and explained the story. I was sent to the teller and he told me to pay R58.67 – the amount of R50 had been growing with interest. I paid the amount and the teller confirmed that I would no longer be bothered. The teller was negligent in not telling me that this would not close the account. Now I am out of the country and again am being harassed to pay R47.29. I called today and was told that because I paid cash – there was a cash deposit fee of R47. These people are *********** and harass someone for a measly R47 which I owe through no fault of my own.