RG
Riccardo G
1 reviews | Active since Apr 2010
26 Aug 2019, 13:27
ABSA is horrible to deal with
Apparently, because I got an sms that I have been handed over for debt collection, my account has finally been closed after 2 years of hell. I posted on HelloPeter out of desperation, and a lady from the bank contacted me and that she would assist me... Handed over for debt collection is not really helping is it?????
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
27 Aug 2019, 08:17 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply27 Aug 2019, 08:17
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
27 Aug 2019, 09:54 Hi Riccardo ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***6 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***6 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Absa's reply27 Aug 2019, 09:54
Official
Hi Riccardo ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***6 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***6 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
RG
Riccardo G's updateReviewer Update
18 Sept 2019, 16:21Good day Daphne, I am still receiving sms's by a third party claiming payments for a handed over outstanding amount??????????
I thought this was resolved!
I thought this was resolved!
RG
Riccardo G's update18 Sept 2019, 16:21
Reviewer Update
Good day Daphne, I am still receiving sms's by a third party claiming payments for a handed over outstanding amount??????????
I thought this was resolved!
I thought this was resolved!