ABSA IS horrible ! Debited Funds without notifying people

2nd Follow up on ABSA Deducting Money out of my account without notifying me. As per my previous complaint Absa deducted R10,000.00 out of my account on Friday 27th July 2018. I was on Debt Review and busy cancelling. I contacted the attorneys that Absa handed me over to on 25th July as I wanted to make an arrangement for debit order on this account. No one contacted me back. I just spoke to Dylan Buis from Absa (call centre) and he confirmed that I am not the only person that ABSA dedcuted money from. What ABSA is doing they check to see if there is funds in ur account and if they feel your d/o arrangement is too little and you owe the bank they deducted money. or if you don't have an arrangement they deduct. The problem is I wanted to make an arrangement with the lawyers but ABSA just deducted. I have a baby of 4 months and have no money for food or petrol to get to work. As per Dylan he has no confirmation that these moneys will be refunded. I haven't even paid you car yet (that is also with ABSA). This is ridiculous and I will definitely MOVE to another bank. We ALL should move to other banks, let stand together and move to another bank!!