JW
Janke W

1 reviews | Active since Jun 2021

02 Mar 2022, 10:58

ABSA IS GREEDY FOR REPAYMENTS WITHOUT CONSIDERATION FOR MY AFFORDABILITY!!!!!!!

How can a financial institution who specializes your Financial needs go and change your Debicheck Details and deduct R6735.00 from your account to repay your Study Loan - to leave you for the rest of the month with only R13.00 THIS IS PATHETIC!! How can you do this without any email corresponding with me and to ask YOUR customer if I can indeed afford it! ABSA don't even go out of their way to accommodate you and then If you ask and beg them to please help because your cannot afford this - they say they will Blacklist me - WHAT TYPE OF FINANCIAL INSTUTION ARE YOU- HEARTLESS - I wish I never went to you for a study loan - ABSA - YOU are GREEDY - and I really hope that another bank can assist me - I am moving EVERYTHING to ANOTHER institution where they CARE about their client's affordability - What would it take from you - ABSA - to contact me and asked me about my affordability ? I don't mind repaying my DEBT's but as long as it is in lane and in relation to my affordability.

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Replies (1)
Absa
Absa's reply02 Mar 2022, 11:34
Official
 Dear Janke van Wyk  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw