ABSA IS GOOD FOR NOTHING

Oct 9 2022 ABSA insurance was contacted for a burst geyser. Your contractor confirmed the burst geyser needed to be replaced, Your contractor wanted to replace the geyser but couldn't replace the geyser with like for like. The contractor advised that we replace the geyser on our account and get the reimbur*****t from ABSA Insurance. It's been 2 weeks since I submitted the geyser replacement invoice and the plumber's invoice. I'm a pensioner. I spent 1hr and a half speaking to an *********** consultant asking me to take pictures. I'm 70yrs old and ABSA wants me to climb up a ladder and take pictures of a geyser. You can send your contractor to take a picture. I JUST WANT MY REFUND the JOB WAS DONE. L OLO and Philadelphia I don't know what you are being paid for. USELESS doesn't begin to describe work ethic.