CS
Craig S

1 reviews | Active since Nov 2019

04 Nov 2019, 12:34

Absa is going down the toilet and I'm running away

I have sent emails phoned the Branches phoned call centres I just get fobbed off like a piece of dirt. I tried Facebook they direct me to the branch the branch says I must phone a different branch. You will get you R400 in charges that you illegitimately debited my account with. Its not worth the fight any more. You have lost a loyal client due to your pathetic service and lack of accountability at every level no one can make a decision anymore.

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Replies (1)
Absa
Absa's reply04 Nov 2019, 15:57
Official
Dear Customer
 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd