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msawenkosi Z

1 reviews | Active since Aug 2015

16 Jul 2018, 10:52

ABSA IS FULL OF **** I WANNA MY MONEY

My account was hacked couple of months ago, reported the matter at absa north towers (Johannesburg). I was told to then make a follow after 5 working days at any branch. Of which i did, at ghandi square and they said they cant help me i should go back where i opened the case. I went to north towers, i was told to contact their ***** department and i did and i was told there is a lady who is busy working on my case they will advise once they done with the investigation. It now more than two months late i haven't heard nothing from them. I went to the again i was told to contact the ***** department again, i did. ***** department advised me to go to the branch where i opened the case there is nothing they can help me with. So basically ABSA has ****** me just like that. And i'm gonna get this run about MY MONEY til i'm exhausted and forget, perhaps that their plan. Hellopeter help me. I want my money back. And if one asks me about absa, i would tell them their are bull****. I'm taking my money elsewhere after this.

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Replies (1)
Absa
Absa's reply16 Jul 2018, 13:38
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd