ABSA IS FULL OF *****!

On the 27th. 04.2018 I was ****med on my Absa bank account. I immediately reported the matter with the police.I was given a case number. My case was escalated to the ***** department. I've been a client of the Absa bank for more than 20 years. I'm not happy with the way my case was handled. I was told that an amount of R1700 was recovered. How is it possible for Absa bank not to recover the whole amount of R8000. I've been left with lots of unanswered questions. How did the ********** get my information,that is my name and surname plus my cellphone numbers. I'm unhappy with the way my case was handled and would appreciate your help.

Prudence Vilakazi from the ***** department had promised to interview me regarding the matter but to this day she hasn't contacted me.