DM
Dimakatso M

1 reviews | Active since Nov 2017

03 Sept 2019, 11:42

ABSA IS *****

Same s....t different days, so last month ABSA put me in arrears for their mistake after getting an Email confirmation from Basani my debit order is still not loaded then I am in arrears again. I am starting to believe ABSA is running a **** with our Credit Cards. So whether I pay or not my credit score will always be *****ed over by ABSA. So it is useless to pay them because they are messing my name up. So today I was told that the debit order was cancelled without my knowledge because they decided to debit on the 25th hence I specifically told them to debit on the 1st. So today they telling me to start the whole process again. This is so pathetic I cannot believe this. Mind you this a second complain about the same thing.

0
Replies (1)
Absa
Absa's reply03 Sept 2019, 14:14
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management