Absa is for stupid people

This Tuesday the 11 march 2025 I had gone into my branch to cancel my credit card with Absa, the lady assisted me and said that someone will call me by end of business to confirm, 3 full days have passed and despite all efforts to reach out to the credit card division and get them to do their job, I was unable to reach anyone aside from the voice prompt menu which is useless. It seems every department of ABSA is failing, this month I had issues with the rewards department then the insurance department and now credit card division, this banking so useless I'm glad I am moving away from them as they don't deserve my free money.