Absa is Disgusting! Period

To say that I am disappointed and disgusted is an understatement! At ABSA, make me understand how someone starts making transactions from my father's account and gets away with R100k then you come back repudiating the case 5 months later with mere feedback that you've checked your internal systems and everything is in order. What the hell! Nothing is in order because if all was in order, his savings would still be in his account. If all was in order, I would not be here writing this review. The generic letter you sent him as feedback after 5 months is pathetic because guess what, my 66 year old father has also checked on his side and all is in order, however transactions were being made and money he's been saving for years for his retirement at your bank was taken. How? We don't know. We just have to trust that your internal system and investigations were done, with pride you say. So who is at fault? My dad? Definitely not! Is it because he's an elder and you think you can cheat him of his money? Lord help you that this stress caused by your incompetence and your useless ***** investigator who failed to call him back even once in 5 months, does not send him to the grave. He trusted you and was a loyal client of over 20 years, and this is the thank you he gets? A literal spit on the face! So disappointing and disgusting. I am disgusted at the level of service you have offered Absa!