NZ
Nkosikhona Z
1 reviews | Active since Jul 2021
13 Jul 2024, 08:30
ABSA IS DISGUSTING AND ***********
Absa is really ***********, I am losing count of how many times they repeat one and the same thing and not putting enough measures to rectify this incompetence.I again feel they dont take young African professionals serious.Please could your refer to this reference C-***0.Initial email was sent ob the 9th July 2024 and the request was not actioned and despite constant follow ups Absa has not come to the party.I am really disgusted by this behaviour and am really considering moving all my accounts from his disgusting, appauling behaviour because I cant stand being treated like a second class citizen.I guess you need the unnecessary public exposure on my political platform access..Blood release my funds NOW, I NEED TO UTILIZE THEM NOW.I WILL NOT WAIT FOR ANYTHING, ITS MY MONEY AND I NEED IT NOW, YOU ****** BUNCH OF *********** STAFF.
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Replies (2)NZ
Nkosikhona Z's updateReviewer Update
13 Jul 2024, 08:42PATHETIC SERVICEGood day.
I am very much disturbed by the inconvenience and appauling service that Absa is giving me .On the 9th July 2024, I had requested Absa to transfer funds from an old cheque account( **********) of mine to my new account which also is with Absa because I have an urgent personal matter that needs my attention.Absa has failed to action this request.I have faced barriers when making contact with Absa in this regard because the consultants have been making empty promises and misleading me by informing me that the funds will reflect but up until today, the funds have not reflected.I again was made to feel like a clown this MORNING by one of the consultants from the internet banking division whom intentionally gave me actionlines direct number and informed me that I will get through to them, only to find that she did that deliberately because she has knowledge of the Actionline department's working hours.She was running away from giving me proper advice or direction of assistance .This goes against my rights of being TREATED FAIRLY. Please resolve this mediocrity .If this was a high profile politically exposed person, I am sure you would not have inconvenienced them to this effect..I do wish for my funds to reflect NOW otherwise I will escalate this matter further as I feel it is a direct sabotage done intentionally. PLEASE ATTEND TO THIS MADNESS AND TRANSFER MY FUNDS TO REFLECT IMMEDIATELY. This tendency of FSP's not taking blacks professionally is impacting negatively on your reputation.
I am very much disturbed by the inconvenience and appauling service that Absa is giving me .On the 9th July 2024, I had requested Absa to transfer funds from an old cheque account( **********) of mine to my new account which also is with Absa because I have an urgent personal matter that needs my attention.Absa has failed to action this request.I have faced barriers when making contact with Absa in this regard because the consultants have been making empty promises and misleading me by informing me that the funds will reflect but up until today, the funds have not reflected.I again was made to feel like a clown this MORNING by one of the consultants from the internet banking division whom intentionally gave me actionlines direct number and informed me that I will get through to them, only to find that she did that deliberately because she has knowledge of the Actionline department's working hours.She was running away from giving me proper advice or direction of assistance .This goes against my rights of being TREATED FAIRLY. Please resolve this mediocrity .If this was a high profile politically exposed person, I am sure you would not have inconvenienced them to this effect..I do wish for my funds to reflect NOW otherwise I will escalate this matter further as I feel it is a direct sabotage done intentionally. PLEASE ATTEND TO THIS MADNESS AND TRANSFER MY FUNDS TO REFLECT IMMEDIATELY. This tendency of FSP's not taking blacks professionally is impacting negatively on your reputation.
NZ
Nkosikhona Z's update13 Jul 2024, 08:42
Reviewer Update
PATHETIC SERVICEGood day.
I am very much disturbed by the inconvenience and appauling service that Absa is giving me .On the 9th July 2024, I had requested Absa to transfer funds from an old cheque account( **********) of mine to my new account which also is with Absa because I have an urgent personal matter that needs my attention.Absa has failed to action this request.I have faced barriers when making contact with Absa in this regard because the consultants have been making empty promises and misleading me by informing me that the funds will reflect but up until today, the funds have not reflected.I again was made to feel like a clown this MORNING by one of the consultants from the internet banking division whom intentionally gave me actionlines direct number and informed me that I will get through to them, only to find that she did that deliberately because she has knowledge of the Actionline department's working hours.She was running away from giving me proper advice or direction of assistance .This goes against my rights of being TREATED FAIRLY. Please resolve this mediocrity .If this was a high profile politically exposed person, I am sure you would not have inconvenienced them to this effect..I do wish for my funds to reflect NOW otherwise I will escalate this matter further as I feel it is a direct sabotage done intentionally. PLEASE ATTEND TO THIS MADNESS AND TRANSFER MY FUNDS TO REFLECT IMMEDIATELY. This tendency of FSP's not taking blacks professionally is impacting negatively on your reputation.
I am very much disturbed by the inconvenience and appauling service that Absa is giving me .On the 9th July 2024, I had requested Absa to transfer funds from an old cheque account( **********) of mine to my new account which also is with Absa because I have an urgent personal matter that needs my attention.Absa has failed to action this request.I have faced barriers when making contact with Absa in this regard because the consultants have been making empty promises and misleading me by informing me that the funds will reflect but up until today, the funds have not reflected.I again was made to feel like a clown this MORNING by one of the consultants from the internet banking division whom intentionally gave me actionlines direct number and informed me that I will get through to them, only to find that she did that deliberately because she has knowledge of the Actionline department's working hours.She was running away from giving me proper advice or direction of assistance .This goes against my rights of being TREATED FAIRLY. Please resolve this mediocrity .If this was a high profile politically exposed person, I am sure you would not have inconvenienced them to this effect..I do wish for my funds to reflect NOW otherwise I will escalate this matter further as I feel it is a direct sabotage done intentionally. PLEASE ATTEND TO THIS MADNESS AND TRANSFER MY FUNDS TO REFLECT IMMEDIATELY. This tendency of FSP's not taking blacks professionally is impacting negatively on your reputation.
Absa's replyOfficial
15 Jul 2024, 10:36Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply15 Jul 2024, 10:36
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,