JL
Jennifer Lovemore-Reed
1 reviews | Active since Feb 2020
12 Oct 2020, 12:08
Absa is DISGUSTING!
ABSA IS DISGUSTING I have been trying for 3 weeks to do the right thing... To change my address to my present address... And I have now lost 3 days of income going back and forth to the bank... Each time because of a mistake they have made... And THEY DON'T CARE. WE ARE MERELY NUMBERS... not human beings. I actually have been reduced to tears by this bank. I WOULD ADVISE NO ONE TO JOIN ABSA. I have been with absa for over 25 years and I am going to try and find another bank as soon as possible. I HAVE HAD ENOUGH OF BEING TREATED LIKE ****!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
12 Oct 2020, 15:14Dear Jennifer Lovemore-Reed Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6
Kind regards,Rezona Louw Group Customer Care
Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply12 Oct 2020, 15:14
Official
Dear Jennifer Lovemore-Reed Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6
Kind regards,Rezona Louw Group Customer Care
Kind regards,Rezona Louw Group Customer Care
Best regards,