ABSA IS DISAPPOINTING

I do not what is the problem with SA financial services institutions. I bank with ABSA, and have a cheque account with them. On the 26th March 2026, I tried to purchase some items for R160.00, using my bank card, at EMAGENES Health Shop in Bloemfontein, and their Nedbank swiping machine showed that the transaction declined. But, however, my bank App was showing that the amount went through, i.e the amount went out of my available balance. I then went to an ABSA branch at Waterfront Mall in Bloemfontein, and was advised by an employee at their customer care that I must wait until the shop does their books or bookkeeping, something like that. I went back to the same ABSA branch on the 10th of April 2026 as the amount is still showing on my Bank App that it was uncleared. The lady then phoned the head office or something, and I spoke with the consultant at the other end, and he promised that my money would be returned to my cheque account in about 24 to 48 hours. Still today the money is still showing in the App as uncleared, and I am still waiting for a small amount of R160 to be redirected so that I can be able to access it, no explanation or anything has been coming forth from ABSA since my last interaction with them on the 10th April 2026, and I was promised 24 to 48 hours. I need my money back into my account, as I need to use it. I don't know what is the problem with ABSA, how do we trust it with big amount if it fails to handle a small matter like a R160.00

My Name: T****so Molebatsi Acc type: Cheque