ABSA IS DE*****ING BUSINESS CUSTOMERS

I have a business account with Absa, which I opened this year 2019 either May or April. They charge me R115 which includes the internet bank and which is the reason I chose that package ( because it includes internet banking). When I opened an account I was not told that I will be charged R100 for a negative balance at the end of the month. When they told me I accepted but told them it's daylite ******* cos no banks charge that much for a negative balance. The past 2 months (June and July 2019) the business has not been doing well so they charged me R115 plus R115. Today 02 August 2019 when I wanted to deposit money into that business account I realised they had charged additional amounts for internet banking R84 in May, R132.50 in June and R174.5 in July. When I called the business call centre the guy who answered the phone started telling me that the account charges additional fees for transactions that are not included in the package like cash send and charge additional amount for internet banking for those transaction, I stopped him as he was making up stories since I had not done a single transaction in June and July, why would they charge me additional extras