IL
IAN L
1 reviews | Active since Apr 2011
23 Jul 2025, 12:24
ABSA IS DEAF
You people are as deaf as a post. I have made it crystal clear that my credit card will be up to date by 4 September 2025 yet here you are starting with your threats even after I made a payment of R500 which obviously is not an effort according to you. Now I am telling you yet AGAIN. The account will be up to speed by 5 September. I hope you are not blind as well as deaf and I hope this message registers, if not then I cannot help you.
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Absa's replyOfficial
23 Jul 2025, 13:26Dear Ian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply23 Jul 2025, 13:26
Official
Dear Ian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Russell EdwardsCustomer Value Management
Best regards,