PL
Palesa L

1 reviews | Active since Mar 2014

05 Nov 2019, 14:41

Absa is ********

I am utterly disgusted by ABSA. They have inflated my car loan outstanding by adding some 3rd party insurance I have never asked for have any kmowledge of at all. How dare you try to rip me just because I'm at the end of paying off the loan. I will not let this go easily. How many other people is ABSA ripping them off of their hard earned money??!

My September settlement value was R 13 087.98, and when I check my October statement, the settlement value is now R 21 883.09. I haven't missed any payments at all. When I check my statement there is some 3rd party insurance i don't know about.

I have always had comprehensive insurance on my vehicle and have never, ever missed payments. What is your justification you *********???

I'm reporting this to the tribunal and having all my social media followers know of the ******** CALLER ABSA!

0
Replies (1)
Absa
Absa's reply06 Nov 2019, 10:31
Official
Dear Palesa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd