JW
Jacques W
1 reviews | Active since May 2011
09 Jan 2024, 07:33
ABSA IS COLLAPSING
ABSA HAS NOW BEEN SITTING WITH A FOREX PAYMENT SINCE FRIDAY - MY CLIENT CANNOT GET HER STOCK. THEY DON'T ANSWER THEIR PHONE. THIS BANK IS SINGING.
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Replies (2)
Absa's replyOfficial
09 Jan 2024, 10:24Dear Jacques Wiese, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply09 Jan 2024, 10:24
Official
Dear Jacques Wiese, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's replyOfficial
09 Jan 2024, 10:47Dear Jacques Wiese, We have noted that the matter was referred to our CEO's office and Stefan Masser dealt with this matter on case ref number C-***1. You are most welcome to contact Stefan directly for further assistance in this regard. We have closed this matter on our side. From Marvellus.
Best regards,
Absa's reply09 Jan 2024, 10:47
Official
Dear Jacques Wiese, We have noted that the matter was referred to our CEO's office and Stefan Masser dealt with this matter on case ref number C-***1. You are most welcome to contact Stefan directly for further assistance in this regard. We have closed this matter on our side. From Marvellus.
Best regards,