Absa is by far the worst bank in SA
<p>I am a student at Wits University and had thought it a good idea to have the student cheque account -MegaU that Absa raves about! When my account was active and ready for use, my worse nightmare became a reality. I couldn't and still cannot access my account, my money and all the benefits Absa promises it will provide. Not only has my account been blocked twice because of them requiring we send through FICA documents literally every two minutes, but I have never received any help from the consultants who ask me to stay on the line with my own airtime but never give me an outcome I can work around/with. Absa offers a 50% discount on a single bus ticket trip with Greyhound amongst othe amazing benefits but it highly impossible to even make use of these, as they make it so difficults for us to use their amenities, all I needed to do was to request my promised diacount so I can travel home this Friday for Christmas. Apart from the consultants never sending the application form to claim a bus ticket to your email- like they say they will, you have error messages popping up all the time that provide non-existent email addresses to send queries to and telephone numbers where no one undersrands what you are going on about. What is most disappointing though is that they still continue to deduct their monthly fee from your blocked account, unashamedly at that, if I had not visited a branch I would not have known why my account keeps getting blocked. This is such distasteful treatment of students, you are well aware of how much we struggle to make ends meet on a student budget, yet you continuously enrich yourselves by milking us. It is unfortunate that one has to come to platforms such as HELLOPETER to get some assistance, and I can assure you that I will be discouraging many of my fellow students from opening this account when you come to Wits' Orientarion Week and other events.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
