PG
Pierre G

1 reviews | Active since Mar 2009

10 May 2026, 22:18

Absa is blocking me from viewing my own legitimate accounts

Absa has taken away my ability to view my Credit Card details on the website. I AM the primary card holder, yet the website is saying the following:

You do not have the required permissions to use this credit card for this function. Please contact the primary cardholder to set the required permissions digitally.

Now I cannot see my transactions, balances etc.

Way to go, Absa!

0
Replies (1)
Absa
Absa's reply11 May 2026, 11:03
Official
Dear, Pierre La Grange Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsMarvellus ChaukeAbsa Bank Group Customer Care