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Chris I
1 reviews | Active since Oct 2021
06 Nov 2025, 12:43
ABSA is Abysmal
No response to emails, even when given a case number, and worse, Actionline, who was a last resort and did give results, has similarly failed to respond to a simple request.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
06 Nov 2025, 14:05Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply06 Nov 2025, 14:05
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
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Chris I's updateReviewer Update
06 Nov 2025, 14:11Hi Ntabiseng, I simply need to issue an instruction to transfer my Fixed Deposit upon maturity on 10 Nov 35 to my Depositor Plus a/c
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Chris I's update06 Nov 2025, 14:11
Reviewer Update
Hi Ntabiseng, I simply need to issue an instruction to transfer my Fixed Deposit upon maturity on 10 Nov 35 to my Depositor Plus a/c
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Chris I's updateReviewer Update
06 Nov 2025, 14:1210 Nov 25
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Chris I's update06 Nov 2025, 14:12
Reviewer Update
10 Nov 25
Absa's replyOfficial
06 Nov 2025, 17:31Dear Chris, I hope you're doing well. I wanted to let you know that I have found the team that can assist us with your request. As soon as the instruction has been captured by the team, I will get back to you with more details. Regards
Nthabiseng Sibande
Specialist Case Manager
Nthabiseng Sibande
Specialist Case Manager
Best regards,
Absa's reply06 Nov 2025, 17:31
Official
Dear Chris, I hope you're doing well. I wanted to let you know that I have found the team that can assist us with your request. As soon as the instruction has been captured by the team, I will get back to you with more details. Regards
Nthabiseng Sibande
Specialist Case Manager
Nthabiseng Sibande
Specialist Case Manager
Best regards,