AR
Avril R
1 reviews | Active since Aug 2020
05 Oct 2020, 11:04
ABSA is absolutely USELESS
Another email from ABSA within weeks and still no call me to as a client. I cannot tell you how completely MAD I am that as a customer of ABSA they disregard you as a person or how important your query is. I will continue with these millions of reviews until such time as I get a phone call.
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Absa's replyOfficial
05 Oct 2020, 12:37Dear Avril Ratcliffe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Absa's reply05 Oct 2020, 12:37
Official
Dear Avril Ratcliffe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care