MM
Mathapelo M
1 reviews | Active since Jan 2021
24 Jul 2021, 12:33
Absa is a terrible bank!
I've made a claim on my mother's insurance policy. Even though my late brother was the beneficiary, I thought having a letter of authority would fix any issues the bank would have. But I still have problems with the claim. I am largely disappointed!
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Absa's replyOfficial
26 Jul 2021, 12:33Dear Mathapelo, Thank you for bringing this matter to our attention. We sincerely apologies for any inconvenience caused. Your complaint reference number is C-***8. Kindly provide our office with your mother's id or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply26 Jul 2021, 12:33
Official
Dear Mathapelo, Thank you for bringing this matter to our attention. We sincerely apologies for any inconvenience caused. Your complaint reference number is C-***8. Kindly provide our office with your mother's id or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange