GK
Gordon K
1 reviews | Active since Aug 2013
25 Jul 2023, 10:35
ABSA is a TECHNICAL issue!!!
I am Currently not in South Africa. I bought a house through ABSA bank. downloaded the mobile APP. Now to transfer the money from the Current acc to the home loan acc seems impossible. And yes, setting have been changed to accommodate the amount to go through. Guess what still nothing. A technical issue. So, ABSA how long must a technical issue take. Or must take the bond somewhere else.
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Absa's replyOfficial
25 Jul 2023, 11:39Dear Gordon Kuhn, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2 Regards,
Godfrey NdouCustomer Value Management
Godfrey NdouCustomer Value Management
Best regards,
Absa's reply25 Jul 2023, 11:39
Official
Dear Gordon Kuhn, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2 Regards,
Godfrey NdouCustomer Value Management
Godfrey NdouCustomer Value Management
Best regards,