WR
Werner R
1 reviews | Active since Jul 2022
18 Feb 2024, 20:03
Absa is a spineless joke of a bank
During January I started getting messages that DSV will be contacting me to arrange delivery of my Absa credit card which was to expire on January 31. I received several such messages but no contact from whatever DSV is. As a result I now sit with an expired credit card, deep into February, and I’m being highly inconvenienced. What a pathetic institution! It would be more appropriate to change Absa’s name to GRAPSA.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
19 Feb 2024, 08:54Dear Werner Richter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Feb 2024, 08:54
Official
Dear Werner Richter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw