PG
Pierre G
1 reviews | Active since Mar 2009
06 Aug 2018, 23:10
ABSA is a sinking ship
Online payments have been completely and utterly broken today due to ABSA's usual incompetence. Visa credit and 3D secure is being denied by ABSA's backend system's ****ing out. It's been like this the whole day, on different websites.
System Error This transaction has not been authenticated by your card Issuer due to a system error.
Please contact Absa 3D Secure Call Center - **********
Your purchase will automatically proceed in one moment, or click Continue to proceed now.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
07 Aug 2018, 22:27Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Aug 2018, 22:27
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
08 Aug 2018, 10:27Hi Pierre,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply08 Aug 2018, 10:27
Official
Hi Pierre,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's replyOfficial
08 Aug 2018, 10:28Hi Pierre,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply08 Aug 2018, 10:28
Official
Hi Pierre,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,