LM
Lica M
1 reviews | Active since Nov 2019
30 Nov 2019, 10:31
Absa is a shame
I am at the absa branch now in motherwell they have a stupid system they sending an old woman because she lost her new id and she has the old id they will clients because of being stupid
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Absa's replyOfficial
02 Dec 2019, 13:07 Dear Lica Mentoor Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Dec 2019, 13:07
Official
Dear Lica Mentoor Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care