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faiyaz A

1 reviews | Active since Sept 2014

14 May 2018, 12:32

ABSA is a Shady and Dodgey bank

I had a credit card I closed down PAID UP in 2008 after a divorce. I app**** for a credit card now and ABSA declined me 10 years later. I checked the bureau's and none of them show a credit card. Yet ABSA show's I had a credit card that I'm still owing on...WHAT THE HELL!! I paid that up and ABSA asks me 10 years later not 3 years later not 5 years later 10 YEARS later. For what? Does ABSA have telephone recordings from 10 years ago I want the recording of me closing my credit card. I demand it. Who keeps any documentation for 10 YEARS? Are you insane ABSA?

I want answers now. I'll be emailing everyone in ABSA including the CEO. You people are ****** shady!!!

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Replies (2)
Absa
Absa's reply14 May 2018, 15:59
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

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faiyaz A's update17 May 2018, 12:32
Reviewer Update
Got one call from ABSA and that was all. This was 2 days ago. Worst bank ever I can see why i closed down all my accounts with them. I'll rather just stick to FNB