mK
monique K
1 reviews | Active since Jul 2021
04 Dec 2021, 06:18
ABSA IS A ****
I have a cheque account with absa and there is a admin fee of R450 on my account. Why are u *****ing my money this is the worst bank i have ever used. Would never advice anyone to use absa. After the tough year we just had R450 is alot to be taking out of my account for no reason. The call centre staff is rude and unhelpful. Im changing banks im extremely ****ed off!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
06 Dec 2021, 08:35Dear Monique Kruger Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***0. Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Dec 2021, 08:35
Official
Dear Monique Kruger Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***0. Kind regards,Rezona Louw Group Customer Care