AB
Akhona B
1 reviews | Active since Sept 2013
22 Feb 2022, 11:54
Absa is a ****
Absa is very disrespectful, I just got a call from one of my tenants yet I’m at work, Absa sends people to revalue my house without my knowledge, that’s absolutely disgusting service that one can ever get from their banking institution, I’m a victim of house burglary I’m still traumatised now receiving this **** from my bank is really out of line I hate it, where’s the decency, confidentiality and respect for clients. Whoever sent that ******* to my house let them know to never set their foot at my house ever.
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Replies (1)Absa's replyOfficial
22 Feb 2022, 12:49Dear Akhona Bakubaku Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer Care
Absa's reply22 Feb 2022, 12:49
Official
Dear Akhona Bakubaku Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer Care
