HP
Hannes P

1 reviews | Active since Jun 2016

17 Jun 2016, 16:57

ABSA IS A RIPOFF

<p>ABSA deducted money from my account, on the 6/6/2016 to the amount of R385.60 and when I enquired about this, I found out it is a 8 year ol debt that has prescribed.</p> <p>I do not have a overdraft facility, and they then put me into overdraft resulting in a penalty honoring fee.</p> <p>I gave no permission for this.</p> <p>Are the ABSA customers aware that ABSA ids doing this, buying old debt and then just deducting this of their clients without regard.</p> <p>I am disgusted.</p> <p>They refer me to their legal department, MDB attorneys, but they are not responding to any telephone enquiries.</p> <p>I have tried numerous times to get this resolved to no avail.</p>

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Replies (1)
Absa
Absa's reply23 Jun 2016, 08:31
Official

Dear Customer

We apologise for the delay in response. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,