Absa is a *******

Dear absa, If you don't want to tell me why you rip people of charging us R140 for a new card. I will put it onto hello Peter so everyone can see it. I sent you an email I was told it was wrong but you don't refund me my money. You just close my complaint. What are you going to do about it I have been with absa for about 17 years and my business for 10 years if this is how you treat customers I will goto a different bank. If you want to speak to me do it by email so I have proof.