XG
Xolisa G
1 reviews | Active since Feb 2020
01 Sept 2023, 22:12
Absa is a ****mer
Recently, ABSA charged me admin fees for a debit order that bounced. This ******* took place outside. How may a denied debit order be billed to a customer? Where does the money they charged go if they didn't pay for me at ABSA?
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Absa's replyOfficial
04 Sept 2023, 08:41Dear Xolisa Gatyeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply04 Sept 2023, 08:41
Official
Dear Xolisa Gatyeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,