PN
Patricia N
1 reviews | Active since Mar 2018
09 Jul 2024, 05:06
ABSA is a headache
ABSA Menlyn branch has failed to help change signatories for over 8 months!!! I am practically a hostage and can’t do anything
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
09 Jul 2024, 09:04Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***8. Kindly provide us with your ID number and the account number to log a formal complaint for investigation.
We would also like you to provide us with the reasons given why the signatories could not be changed. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We would also like you to provide us with the reasons given why the signatories could not be changed. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply09 Jul 2024, 09:04
Official
Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***8. Kindly provide us with your ID number and the account number to log a formal complaint for investigation.
We would also like you to provide us with the reasons given why the signatories could not be changed. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We would also like you to provide us with the reasons given why the signatories could not be changed. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
PN
Patricia N's updateReviewer Update
09 Jul 2024, 11:41You can call me on my cell provided in the review. The reasons range from a person being on leave and no emails being received. The other reason was it not being activated. Or a simply no response.
PN
Patricia N's update09 Jul 2024, 11:41
Reviewer Update
You can call me on my cell provided in the review. The reasons range from a person being on leave and no emails being received. The other reason was it not being activated. Or a simply no response.
Absa's replyOfficial
09 Jul 2024, 14:12Dear Patricia
My Vodacom connecting to the phone does not want to connect due to an electricity issue at this moment otherwise I would have called you.
Please respond to the email that I have sent to you and include the account number, then we can engage.
Looking forward to your response.
My Vodacom connecting to the phone does not want to connect due to an electricity issue at this moment otherwise I would have called you.
Please respond to the email that I have sent to you and include the account number, then we can engage.
Looking forward to your response.
Best regards,
Absa's reply09 Jul 2024, 14:12
Official
Dear Patricia
My Vodacom connecting to the phone does not want to connect due to an electricity issue at this moment otherwise I would have called you.
Please respond to the email that I have sent to you and include the account number, then we can engage.
Looking forward to your response.
My Vodacom connecting to the phone does not want to connect due to an electricity issue at this moment otherwise I would have called you.
Please respond to the email that I have sent to you and include the account number, then we can engage.
Looking forward to your response.
Best regards,
PN
Patricia N's updateReviewer Update
09 Jul 2024, 15:09That is exactly what I am talking about. How as a client I am taken for granted. ABSA in all its glory and might is failing to make a phone call.
There is no email received.
There is no email received.
PN
Patricia N's update09 Jul 2024, 15:09
Reviewer Update
That is exactly what I am talking about. How as a client I am taken for granted. ABSA in all its glory and might is failing to make a phone call.
There is no email received.
There is no email received.
Absa's replyOfficial
09 Jul 2024, 16:10Dear Patricia
I have sent you another email.
I have sent you another email.
Best regards,
Absa's reply09 Jul 2024, 16:10
Official
Dear Patricia
I have sent you another email.
I have sent you another email.
Best regards,