NM
Nhlakanipho M
1 reviews | Active since May 2019
01 Jul 2021, 09:23
Absa is a greedy organisation that doesn't care about their customers
I have sent numerous email to Absa and no one is assisting me. I currently have my vehicle financed through Absa with a high balloon payment, now that my financial situation has improved I have been asking them to reduce the balloon percentage and increase the installment. They are not helping me because they want to benefit from more as long as possible. All that they do is shift me from one department to the other
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Absa's replyOfficial
01 Jul 2021, 11:12Dear Nhlakanipho Mazibuko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply01 Jul 2021, 11:12
Official
Dear Nhlakanipho Mazibuko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care