ABSA IS A *****

Item: Absa
Rating: 1
Author: Aqeelah C

ABSA is an absolute *****!!! Someone called me to offer shortfall insurance on my car finance and I said NO yet they’ve sent me an SMS saying it’s been processed and now the CALL CENTRE apparently cannot see anything until 30 days has passed! THIS IS *****. HOW DARE YOU ACTIVATE SOMETHING WITHOUT MY CONSENT. I AM DISGUSTED.

Helpful (0)

Replies (1)

Absa's replyOfficial

19 Nov 2019, 15:55

Dear Aqeelah

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology .Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply19 Nov 2019, 15:55

Official