Absa is a dissapointment

Tried changing my daily limit a few times now, all the consultants put me through to the next consultant ended up on a 55 min call with no help whatsoever, I even went in to a branch and changed it and it keeps defaulting back to the old limit (with the app that is completely useless that says its changed but actually not , poor service) I just find this ironic I cant even use my own money that Im working for. Im ending all my accounts with Absa for their disrepectful consultants, poor service and **** app