LL
Larry L

1 reviews | Active since Aug 2020

10 Jun 2025, 16:58

Absa is a disgusting bank.

I went into absa to deposit some money into my account .upon arrival the ladies was so friendly and nice I made the deposit and everything was okay , she didn't explain anything and just said everything was in order.i left the bank as it was 3.30 and time to close. 20 mins later I log into my bank app ,just to see an amount of R350.00 deducted as a deposit fee. Wow I was shocked as I paid a monthly bank charge which includes all this. Now I would like to close everything I have with Absa and put this on all social media. Even my vaf account. This is sad how Absa treat their customer.

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Replies (1)
Absa
Absa's reply11 Jun 2025, 11:39
Official
 Dear Larry  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***3.  Kind regards, Group Customer Care Vanessa Crowe